Let's make things clear.

A little peace of mind.

Return eligibility and the steps to get support, all in one place.

The return policy is being finalized. Orders are not open in this preview.

Return policy

The return window, eligible condition, exclusions, return shipping responsibility, return address and refund timing will be published here before orders open.

Start with support

  1. Find your order number and the email address used at checkout.
  2. Contact us with the item and a description of the issue.
  3. Wait for the correct return instructions and address before posting your item.

Sending an item without the correct return instructions can delay handling. The return address may differ from the business address.

Something arrived damaged or incorrect?

Contact support with your order details and a description. Keep the item and packaging while your request is being reviewed. Please never send payment card information.

Refunds & your rights

Refund eligibility and timing depend on the published return policy and payment method. Nothing in the store policy removes rights that apply under consumer law in your location.

Your everyday, reimagined.

Polka / Aqua

Phone case

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Find your model in Settings → General → About.

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A closer look

Explore product photos from the 2026 collection. Confirm device fit and attachment details before ordering.

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